First-Line Supervisor of Office and Administrative Support Workers - Remote

Overview

Mercor is seeking experienced first-line supervisors of office and administrative support workers to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in office supervision through hands-on scenario creation and validation. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule.

In Short

• Write tasks and scenarios reflecting real-world office and administrative supervision work in healthcare settings.
• Create realistic situations involving medical office coordination, patient scheduling, billing, and insurance processing.
• Develop scenarios for supervising front desk staff and handling HIPAA compliance.
• Review and evaluate AI responses to healthcare administrative supervision queries.
• Provide detailed feedback on healthcare office management scenarios to improve AI training.
• Fully remote and asynchronous work schedule.
• Expected workload of 20+ hours per week, with flexibility to scale up to 40 hours.
• Independent contractor engagement with weekly payments.
• Applications reviewed continuously with a typical response time of one week.
• Mercor connects experts with leading AI labs and research organizations.

Requirements

• 4+ years professional experience as a first-line supervisor in health care.
• Demonstrated professional recognition and management responsibilities.
• Proficient with computers and software systems.
• Excellent written communication skills.
• Must pass video interview and background check.
• 14 years experience preferred.

Benefits

• Flexible work schedule.
• Independent contractor engagement allowing full control over work methods.
• Weekly payments via Stripe Connect.
• Opportunity to contribute to cutting-edge AI research.