Italian Speaking Order Processing Agent - Remote

Overview

Mercier Consultancy is excited to announce an opening for an Italian Speaking Order Processing Agent. In this vital position, you will be responsible for managing and processing customer orders in Italian, ensuring each order is handled with precision and care. Your role will involve verifying order information, coordinating with our logistics teams, and delivering outstanding customer service. If you have a passion for details and enjoy working in a vibrant team environment, we invite you to apply and help us enhance our customer experience.

In Short

• Accurately process customer orders in Italian while maintaining attention to detail.
• Verify customer and order information to prevent errors.
• Coordinate with shipping and inventory teams to ensure timely order fulfillment.
• Communicate order statuses and respond to customer inquiries effectively.
• Address any issues related to orders in a proactive manner.
• Maintain accurate records of all orders and related activities.
• Collaborate with cross-functional teams to improve order processing efficiency.

Requirements

• Fluency in Italian and English.
• Strong attention to detail.
• Excellent communication skills.
• Ability to work in a team environment.
• Experience in customer service or order processing is a plus.
• Proficiency in using order management systems.
• Ability to multitask and handle various responsibilities.

Benefits

• Competitive salary.
• Dynamic work environment.
• Opportunities for professional growth.
• Supportive team culture.
• Flexible working hours.