Czech Speaking Reservations Agent - Remote

Overview

Join Mercier Consultancy as a Czech Speaking Reservations Agent for our Online Travel Agency, with the flexibility of remote work from beautiful Greece! In this role, you'll be the first point of contact for our Czech-speaking customers, assisting them with their travel inquiries and reservations. This is an exciting opportunity to work in a vibrant industry from the comfort of your home while enjoying the stunning lifestyle Greece has to offer.

In Short

• Provide outstanding service to Czech-speaking customers through phone, email, and online chat.
• Assist customers with travel reservations, providing guidance on itineraries and options.
• Handle modifications, cancellations, and general inquiries effectively.
• Utilize reservation platforms to manage customer bookings and maintain accurate records.
• Resolve customer issues and concerns in a timely and professional manner.
• Keep updated on travel industry trends and regulations to provide accurate information.

Requirements

• Fluency in Czech and English.
• Experience in customer service or travel industry preferred.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote environment.
• Familiarity with reservation systems is a plus.

Benefits

• Flexible remote work from Greece.
• Opportunity to work in a vibrant travel industry.
• Supportive team environment.
• Training and development opportunities.
• Competitive salary and benefits.