Lead Office Assistant - Remote

Overview

The Lead Office Assistant at Memorial Hermann plays a crucial role in managing administrative functions and supporting recruitment processes while ensuring high-quality care and exceptional experiences for the community.

In Short

• Remote position with flexible days.
• Regular reporting and data management using Excel.
• Support third-party platforms and manage ticket submissions.
• Conduct UX testing and follow up on issue resolutions.
• Attend weekly support calls and gather information for solutions.
• Advanced Excel skills required, including pivot tables and various functions.
• Familiarity with recruitment processes preferred.
• Minimum of eight years of clerical experience.
• Responsible for training and orienting staff on policies.
• Promote a caring environment for patients and staff.

Requirements

• High School Diploma preferred.
• Advanced computer and supervisory skills.
• Ability to perform complex administrative duties.
• Experience with MS Outlook, calendar management, and Zoom.
• Strong analytical and problem-solving skills.
• Commitment to professional growth and development.
• Ability to manage functions and direct lower-level clerks.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information appropriately.
• Demonstrated commitment to community care.

Benefits

• Opportunity to work remotely.
• Career advancement opportunities.
• Supportive work environment.
• Engagement in community health initiatives.
• Professional development and training.