Customer Service Representative - Remote

Overview

We are looking for a Customer Service Representative. In this role, you’ll have the opportunity to make a direct impact by assisting customers with their inquiries, resolving issues, and ensuring a positive experience with our company.

In Short

• Handle inbound customer calls professionally and courteously.
• Sell and promote a variety of products to customers.
• Process customer orders accurately and efficiently.
• Troubleshoot issues and resolve complaints.
• Maintain a high level of customer satisfaction.
• Document customer interactions and feedback accurately.
• Follow up with customers to ensure resolution of inquiries.

Requirements

• Proven experience in customer service or sales.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote environment.
• Strong sales aptitude and ability to build rapport.
• Comfortable using customer service platforms and CRM.
• Strong problem-solving skills.
• Reliable internet connection and quiet workspace.
• Self-motivated and goal-oriented.

Benefits

• Paying per hour $20.00 - $27.80.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Chance to be part of a company committed to outstanding customer experiences.