Personal Banking Associate - Remote

Overview

The Personal Banking Associate role at TD Canada Trust involves building relationships with customers and providing them with financial advice and solutions.

In Short

• Engage customers in day-to-day banking needs.
• Guide customers to appropriate staff for financial queries.
• Educate customers on digital banking solutions.
• Support frontline staff with transactions.
• Recommend improvements to enhance customer experience.
• Ensure compliance with regulations and TD's Code of Conduct.
• Participate in personal performance development.
• Build a positive work environment.
• Provide timely and accurate completion of business processes.
• Help customers with their financial needs.

Requirements

• High School diploma and/or 1+ years of relevant experience.
• Investment Funds Canada (IFC) or equivalent.
• Post-Secondary or Undergraduate degree preferred.
• Proficiency in MS Office and branch software.
• Knowledge of banking solutions.
• Strong administration and organizational skills.
• Effective communication skills.
• Ability to work independently in a dynamic environment.
• Strong problem-solving skills.
• Can-do attitude and initiative.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off and banking benefits.
• Career development opportunities.
• Mentorship and training programs.
• Recognition programs.
• Support for financial, physical, and mental well-being.
• Inclusive work environment.
• Opportunities for growth within the organization.