Personal Banking Associate - Remote

Overview

The Personal Banking Associate at TD Canada Trust is responsible for building and maintaining relationships with customers, providing advice on banking solutions, and ensuring a positive customer experience.

In Short

• Engage customers in day-to-day banking needs.
• Guide customers to appropriate staff for financial queries.
• Educate customers on digital banking trends.
• Support frontline staff with transactions.
• Participate in improving branch operations.
• Ensure accurate documentation and compliance.
• Promote a positive work environment.
• Contribute to personal performance development.
• Participate in training and onboarding sessions.
• Engage in regular career development conversations.

Requirements

• High School diploma and/or 1+ years of relevant experience.
• Investment Funds Canada (IFC) or equivalent.
• Proficiency in MS Office and branch software.
• Knowledge of banking solutions.
• Strong administration and organizational skills.
• Effective communication skills.
• Ability to work independently in a dynamic environment.
• Can-do attitude and initiative.
• Ability to handle multiple tasks and changing priorities.
• Customer experience skills.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off and banking benefits.
• Career development opportunities.
• Reward and recognition programs.
• Support for financial, physical, and mental well-being.
• Access to training and mentorship programs.
• Inclusive and diverse work environment.
• Opportunities for growth within the organization.