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Personal Banking Associate Trainee - Remote

Posted 3 days ago
Customer Service
Full Time
Canada
$43,900 - $58,600 CAD/year

Overview

As a Personal Banking Associate Trainee at TD Canada Trust, you will be the frontline of the bank, engaging with customers to provide advice and solutions for their banking needs, while building lasting relationships.

In Short

  • Engage customers in day-to-day banking advice and service transactions.
  • Guide customers to appropriate staff for financial queries.
  • Educate customers on digital banking solutions.
  • Support frontline staff with cash and non-cash transactions.
  • Recommend improvements to enhance customer experience.
  • Participate in business processes and procedures.
  • Ensure compliance with regulations and TD's Code of Conduct.
  • Promote a positive work environment and team effectiveness.
  • Participate in personal performance development.
  • Contribute to achieving common objectives.

Requirements

  • High School diploma and/or 1+ years of relevant experience.
  • Investment Funds Canada (IFC) or equivalent (post-appointment within 6 months).
  • Post-Secondary or Undergraduate degree preferred.
  • Proficiency in MS Office and branch software.
  • Knowledge of banking solutions and processes.
  • Strong administration and organizational skills.
  • Effective communication skills, both verbal and written.
  • A dynamic and diligent influencer with a can-do attitude.
  • Ability to handle multiple tasks and changing priorities.
  • Self-starter who works independently in a dynamic environment.

Benefits

  • Competitive salary and variable compensation.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off and banking benefits.
  • Career development opportunities.
  • Mentorship and training programs.
  • Recognition programs.
  • Support for financial, physical, and mental well-being.
  • Inclusive and diverse workplace culture.
  • Commitment to community impact and sustainability.
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Meloche Monnex

The Toronto-Dominion Bank (TD) is one of the world's leading global financial institutions and the fifth largest bank in North America by branches. With a commitment to delivering legendary customer experiences, TD serves over 27 million households and businesses across Canada, the United States, and globally. The bank employs more than 95,000 colleagues who are dedicated to enriching the lives of customers, communities, and each other. Guided by the vision to 'Be the Better Bank,' TD focuses on innovation and enhancing customer experience while providing growth opportunities and skill development for its employees. The bank is also committed to diversity, equity, and inclusion, fostering an environment where all colleagues can thrive and contribute to a more sustainable future through initiatives like the TD Ready Commitment.

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