Personal Banking Associate Trainee - Remote

Overview

The Personal Banking Associate Trainee position at TD Canada Trust involves building relationships with customers and providing them with banking solutions and advice.

In Short

• Engage customers in banking service transactions.
• Guide customers to appropriate staff for financial queries.
• Educate customers on digital banking trends.
• Support frontline staff with cash and non-cash transactions.
• Recommend improvements to enhance customer experience.
• Participate in business process completion.
• Ensure documentation accuracy and compliance.
• Promote team effectiveness and personal development.
• Work independently in a dynamic environment.
• Exercise initiative and manage multiple tasks.

Requirements

• High School diploma and/or 1+ years of relevant experience.
• Investment Funds Canada (IFC) or equivalent required post-appointment.
• Post-Secondary or Undergraduate degree preferred.
• Proficiency in MS Office and branch software.
• Knowledge of banking solutions and processes.
• Strong administration and organizational skills.
• Effective influencing and communication skills.
• Can-do attitude with initiative.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off and banking benefits.
• Career development opportunities.
• Recognition programs.
• Support for personal performance development.
• Inclusive work environment.