Customer Experience Associate - Remote

Overview

The Customer Experience Associate at TD is responsible for delivering exceptional customer service in the Personal & Commercial Banking line of business, providing support and guidance to customers while enhancing their banking experience.

In Short

• Deliver legendary customer experiences to clients.
• Engage in regular development conversations with management.
• Participate in comprehensive training and onboarding programs.
• Access a variety of mentoring programs for career growth.
• Contribute to a culture of care and inclusivity.
• Receive competitive benefits and rewards packages.
• Work in a supportive and dynamic environment.
• Be part of a commitment to diversity and community impact.
• Progress through the salary range based on performance.
• Collaborate with a team of over 95,000 colleagues.

Requirements

• Strong communication and interpersonal skills.
• Ability to deliver exceptional customer service.
• Interest in pursuing a career in financial services.
• Openness to training and development opportunities.
• Commitment to fostering an inclusive workplace.
• Ability to work collaboratively in a team environment.
• Flexibility and adaptability in a dynamic setting.
• Willingness to engage in mentorship and skill development.
• Proficiency in relevant banking software and tools.
• Understanding of financial products and services.

Benefits

• Competitive base salary and variable compensation.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off and banking benefits.
• Career development opportunities.
• Reward and recognition programs.
• Access to online learning platforms.
• Support for financial, physical, and mental well-being.
• Inclusive workplace culture.
• Opportunities to make an impact in the community.