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Activation Specialist (Financial Service) - Remote

Posted 8 weeks ago

Overview

The Activation Specialist at Mekari will assist clients in setting up applications tailored to their needs, provide training, and support them in using financial services software.

In Short

  • Assist clients to setup applications appropriate to clients' requirements
  • Provide product training to users
  • Consult clients on best practices for financial services software
  • Maintain account portfolio for usage and transactions
  • Support clients with issues and provide solutions
  • Gather client information for system implementation
  • Assist developer team with bug testing
  • Report client needs and problems to management

Requirements

  • Bachelor's Degree in Accounting or equivalent
  • Accounting Software Certificate is a plus
  • Proficient with Microsoft and Gsuite
  • Excellent communication skills
  • Good analytical and problem-solving skills
  • Comfortable with numbers and client interactions
  • Fast learner and independent
  • Good interpersonal and teamwork skills
  • Able to work under pressure

Benefits

  • Competitive salary + daily allowance
  • Premium private health insurance
  • Early access to salary + flex installment via Mekari Flex
  • Allowance for sports activities and glasses/contact lenses
  • Flexible working hours and remote work culture
  • Annual and unpaid leaves from day 1 + unlimited sick leave
  • Notebook Ownership Program
  • Strategic office location, accessible by MRT
  • Friendly and dynamic work environment
  • Opportunity to grow with Indonesia's no. 1 SaaS company

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