Account Manager Supervisor - Remote

Overview

The Account Manager Supervisor at Mekari is responsible for overseeing the renewal and expansion processes, leading a team, and improving operational efficiency within the SaaS environment.

In Short

• Ownership of OKRs related to renewal and expansion.
• Coordinate team responsibilities and capacity planning.
• Lead and mentor the renewal and expansions team.
• Develop operation automation for efficiency.
• Provide ad-hoc analysis for performance improvement.
• Maintain relationships with various stakeholders.
• Contribute to strategic movement formulation.

Requirements

• Bachelor’s degree from any major.
• 4-5 years of experience in Aftersales SaaS/Tech.
• Excellent data analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Good teamwork and leadership skills.
• Fluent in English.
• Strong in data decision-making.
• Target and incentive-oriented.

Benefits

• Competitive salary + daily allowance.
• Private health insurance.
• Allowance for sports activities and glasses/contact lenses.
• Strategic office location, accessible by MRT.
• Flexible working hours and remote work culture.
• Notebook Ownership Program.
• Friendly and dynamic work environment.
• Opportunity to grow with Indonesia's no. 1 SaaS company.