Account Supervisor - Remote

Overview

RAPP Dallas is looking for an Account Supervisor to join our award-winning Account Leadership team, overseeing internal teams and aligning with client expectations.

In Short

• Oversee internal teams and manage client relationships.
• Act as a brand advocate and agency facilitator.
• Manage project definition, scope, and risk.
• Support creative and technical workstreams.
• Facilitate project briefs and advanced planning.
• Manage client expectations, timelines, and budgets.
• Collaborate with various departments to activate marketing plans.
• Evaluate creative and strategic input relative to client preferences.
• Advocate for the business internally.
• Ensure agency teams are aligned with shared goals.

Requirements

• 5+ years of account management experience in an agency setting.
• CRM experience required.
• Experience with creative and technical teams.
• Bachelor’s degree in marketing or communications.
• Ability to handle ambiguity and demonstrate flexibility.
• Excellent interpersonal and presentation skills.
• Positive attitude and strong work ethic.
• Ability to manage multiple project deliverables.
• Understanding of account profitability and client retention.
• Team player with strong interpersonal skills.

Benefits

• Health, vision, and dental insurance.
• 401(k) and stock options.
• Flexible Spending Accounts.
• Vacation, sick, and personal days.
• Paid parental leave and disability benefits.