Product Support Specialist - Sales - Remote

Overview

The Product Support Specialist - Sales role involves supporting sales partners, managing product trials, and ensuring customer satisfaction through effective communication and project management.

In Short

• Gain exposure to the Sales Representative position.
• Lead and manage product trials and conversions.
• Ensure project goals and objectives are met.
• Establish and maintain customer relationships.
• Monitor project progress and communicate status.
• Collaborate with internal partners and sales teams.
• Conduct weekly meetings with customers and sales reps.
• Travel for business as required.
• Work within a high-performing environment.
• Participate in a diverse and inclusive workplace culture.

Requirements

• Bachelor’s degree.
• At least 2 years of sales or customer service experience.
• Experience developing presentations for various audiences.
• Willingness to travel for business purposes.
• Strong communication and relationship-building skills.
• Ability to manage expectations and align resources.
• Self-starter with a desire to grow professionally.
• Commitment to diversity and inclusion.
• Proficient in project management.
• Ability to monitor and resolve issues promptly.

Benefits

• Health insurance.
• Life and disability insurance.
• 401(k) contributions.
• Paid time off.
• Access to Employee Assistance Program.
• Employee Resource Groups.
• Employee Service Corp.
• Bonus eligibility.
• Support for career growth.
• Inclusive workplace culture.