Customer Care Intern - Remote

Overview

As a Customer Care Intern at Medtronic, you will have the opportunity to enhance customer experience through technology innovation while contributing to the mission of improving healthcare access and equity.

In Short

• Assist in handling customer inquiries via phone, email, and chat.
• Collaborate with team members to resolve customer issues.
• Maintain and update customer information in the database.
• Collect and document customer feedback to improve services.
• Attend training sessions to learn about products and best practices.
• Internship duration: 6 months with a possibility to extend.
• Working hours: 30-35 hours per week.
• Hybrid working model (2 days from the office).
• Required to be a student for the entire internship duration.
• Strong communication and teamwork skills are essential.

Requirements

• Pursuing a bachelor's or master’s degree.
• Advanced Polish (C1) and upper-intermediate English (B2).
• Attention to detail and proactive problem-solving skills.
• Good knowledge of MS Office, especially Excel and Outlook.
• Willingness to develop new skills and learn new systems.
• Time management and organizational skills are a plus.
• Customer-focused attitude.

Benefits

• Competitive salary and flexible benefits package.
• Supportive work environment focused on employee contributions.
• Access to various resources and benefits throughout your career.