Manager, Process Design & Simulation - Remote

Overview

The Manager, Process Design & Simulation at McDonald’s will play a crucial role in optimizing restaurant operations and enhancing customer experiences through innovative solutions and consulting support.

In Short

• Support global market Operations leaders and corporate functional partners.
• Analyze operational systems for efficiency and performance improvements.
• Lead process design and simulation efforts.
• Collaborate with cross-functional teams to address business challenges.
• Utilize data analytics for decision making.
• Develop and maintain simulation models for operational insights.
• Identify opportunities to improve customer experience.
• Support continuous improvement initiatives.
• Provide consulting for new restaurant concepts and designs.
• Champion data-driven operations.

Requirements

• Bachelor’s Degree in Operations Research, Industrial Engineering, or related field.
• Minimum 5 years of experience in process design and simulation.
• Expertise with Simio Simulation Software preferred.
• Prior consulting experience is highly preferred.
• Knowledge of continuous improvement methodologies (e.g., Kaizen, Six Sigma).
• Big Data Analytics skills (SQL, Python, Tableau) are a plus.
• Advanced Microsoft Office Skills.
• Willingness to travel periodically for consulting and training.

Benefits

• Health and welfare benefits.
• 401(k) plan.
• Adoption assistance program.
• Educational assistance program.
• Flexible working arrangements.
• Time off policies including sick leave and vacation.
• Bonus eligibility based on performance.
• Long-term incentive eligibility for equity grants.