Care Coach - Remote

Overview

This role involves providing world-class care delivery services to Maven members, focusing on health coaching and care coordination.

In Short

• Join a mission-driven team at Maven, the largest virtual clinic for women and families.
• Provide care coaching and support to members navigating digital care.
• Utilize motivational interviewing skills to drive behavior change.
• Conduct follow-up appointments to establish long-term relationships with members.
• Collaborate with care teams and external providers for comprehensive care.
• Monitor member health data and ensure seamless access to care.
• Participate in efforts to improve quality of care and outcomes.
• Work remotely and provide support 24/7/365.
• Flexible shifts available to accommodate different schedules.
• Embrace a learning mindset to adapt and grow in the role.

Requirements

• 1-2+ years of experience in health coaching.
• Permanent residence in specified states across the USA.
• Strong communication skills with a focus on empathy.
• Experience achieving KPIs related to patient outcomes.
• Health coaching certification or personal training certification.
• Proficiency in new technologies and remote work tools.

Benefits

• Opportunity to connect with a diverse network of healthcare specialists.
• Support system including a Care Support Team for assistance.
• Serve members globally with language and care matching services.
• Membership in a network of health and clinical experts.