Lead Site Reliability Engineer (SRE) - Remote

Overview

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.

In Short

• Lead the architecture and operational excellence of our collaboration platform.
• Drive strategic initiatives for scalability, observability, performance, and automation.
• Mentor engineers and establish best practices.
• Collaborate with development, security, and operations teams.
• Define strategy and roadmap for site reliability engineering.
• Lead design and optimization of production-grade environments.
• Establish observability and monitoring frameworks.
• Drive incident management processes and improvements.
• Champion automation for operational excellence.
• Oversee cloud cost management and capacity planning.

Requirements

• BS in Computer Science or related field with 5+ years of experience.
• Expertise in container orchestration platforms like Kubernetes.
• Experience with infrastructure-as-code, ideally Terraform.
• Strong background in cloud platforms, ideally AWS.
• Experience in monitoring and performance optimization.
• Exceptional troubleshooting skills for distributed systems.
• Proficiency in a scripting or programming language.
• Excellent communication skills.
• Experience leading remote teams.
• Eligibility for U.S. government security clearance.

Benefits

• Remote-first work environment.
• Opportunities for professional development.
• Collaborative and inclusive company culture.
• Competitive salary and benefits package.
• Work on impactful projects in critical sectors.