Inbound Central Consumer Loan Officer - Remote

Overview

This position involves working from home to assist members with consumer loans, providing detailed information on products and services while analyzing financial data to support loan decisions.

In Short

• Work from home position focused on consumer loans.
• Interview loan applicants and assist in completing applications.
• Analyze financial information for loan decisioning.
• Evaluate and recommend loan approvals and modifications.
• Promote credit union products and services.
• Provide exceptional member service and support.
• Collaborate with underwriting and loan servicing teams.
• Ensure compliance with regulations and policies.
• Manage loan closing processes.
• Build relationships to meet set goals.

Requirements

• High School Diploma required; college degree preferred.
• Experience in consumer lending or banking preferred.
• Strong communication and problem-solving skills.
• Ability to analyze borrower financial information.
• Experience in a customer service or sales environment.
• Proficiency in MS Office and loan application software.
• Ability to build rapport with members.
• Attention to detail in documentation and processes.
• Experience with outbound calls for soliciting business.
• Record of meeting productivity goals.

Benefits

• Work from home flexibility.
• Opportunities for professional development.
• Supportive work environment.
• Competitive compensation package.
• Comprehensive benefits package.