Consumer Direct Mortgage Loan Officer - Remote

Overview

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

In Short

• Serve as customers’ primary point of contact throughout the lending journey.
• Recommend curated loan solutions to prospective and existing Valon customers.
• Escalate customer concerns to management to ensure timely resolution.
• Streamline and manage pipeline, meeting required pull-through ratios and production targets.
• Collect customer documentation as required by investor guidelines.
• Analyze documentation and disclosures for accuracy and compliance.
• Collaborate with other members of the department to meet deadlines efficiently.

Requirements

• Bachelor’s degree—or equivalent work experience.
• Comprehensive knowledge of federal regulations (e.g. RESPA, TILA, ECOA, TRID, CFPB).
• Active MLO state licenses in NMLS.
• Thorough understanding of the underwriting process and agency and investor requirements.
• Strong written and oral communication skills.
• Ability to collaborate with other team members.

Benefits

• Competitive salary plus monthly commission on all production up to 55 Basis Points and a 401(k) plan—with a 4% annual match!
• No weekends or late nights required!
• 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays!
• Comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support!
• In-office snacks and drinks (and Bagel Fridays)!
• We set new employees up for success with our company-wide New Hire Orientation!
• Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!