Teller - Remote

Overview

The Teller specializes in enhancing customer experience through digital engagement and efficient transaction processing, ensuring exceptional service at the branch.

In Short

• Provide exceptional customer service and support in branch operations.
• Process a variety of financial transactions accurately.
• Engage in lobby management and assist customers with their needs.
• Educate customers on self-service options.
• Handle escalated account service issues.
• Maintain compliance with AML, BSA, and KYC regulations.
• Complete branch operational activities as required.
• Balance and process transactions efficiently.
• Demonstrate strong communication and interpersonal skills.
• Support a culture of belonging and uphold company values.

Requirements

• High school diploma or equivalent (GED).
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Ability to manage time and prioritize tasks effectively.
• Proficient with internet and technology.
• Bilingual preferred based on branch needs.
• Physical ability to stand for long periods and lift objects.
• Ability to read fine print and interact face-to-face with customers.

Benefits

• Competitive pay and benefits.
• Opportunities for professional development.
• Paid volunteer time each year.
• Supportive work environment focused on community service.
• Commitment to employee growth and development.