Teller - Remote

Overview

The Teller specializes in enhancing the customer experience through digital engagement, lobby management, and efficient processing of various financial transactions.

In Short

• Provide exceptional service to branch customers.
• Process financial transactions accurately and efficiently.
• Educate customers on digital banking services.
• Engage in lobby management and customer interactions.
• Handle escalated account service issues.
• Complete branch-related operational tasks.
• Maintain compliance with banking regulations.
• Support a positive branch environment.
• Demonstrate strong communication and interpersonal skills.
• Stay updated on operational changes and risk management.

Requirements

• High school diploma or equivalent (GED).
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Exceptional customer service abilities.
• Strong organizational and time management skills.
• Proficient with internet user-level technology.
• Bilingual skills preferred based on branch needs.
• Ability to stand for long periods.
• Ability to lift objects weighing 5lbs – 30lbs.
• Ability to interact with customers in person.

Benefits

• Competitive pay based on experience.
• Comprehensive medical and retirement benefits.
• Forty hours of paid volunteer time each year.
• Support for employee growth and development.
• Commitment to a drug-free workplace.