Part Time Teller - Remote

Overview

This position specializes in enhancing customer experience through digital engagement and efficient transaction processing while ensuring compliance with banking standards.

In Short

• Part-time role requiring 25 hours a week, including Saturdays.
• Responsible for processing financial transactions accurately.
• Engage customers through digital demonstrations and lobby management.
• Handle escalated account service issues and customer complaints.
• Perform branch-related operational activities.
• Adhere to compliance and operational risk controls.
• Maintain M&T internal control standards.
• Promote a supportive and inclusive environment.
• Requires high school diploma and customer service experience.
• Opportunity to work in a community-focused bank.

Requirements

• High school diploma or equivalent.
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Ability to demonstrate exceptional customer service.
• Proficient with internet user-level technology.
• Bilingual preferred based on branch needs.
• Ability to stand for long periods and lift light to heavy objects.

Benefits

• Competitive pay based on skills and experience.
• Comprehensive benefits including medical and retirement.
• Paid volunteer time each year.
• Supportive work environment focused on community engagement.
• Opportunities for personal and professional growth.