Part-time Teller - Remote

Overview

This position specializes in enhancing the branch customer experience through various interactions, including digital engagement and transactional processing.

In Short

• Provide exceptional customer service in branch.
• Process financial transactions accurately and efficiently.
• Educate customers on digital solutions.
• Manage lobby operations and customer interactions.
• Address and resolve customer complaints effectively.
• Assist with branch operational activities.
• Ensure compliance with banking regulations.
• Maintain internal control standards.
• Exemplify empathy and customer centricity.
• Participate in ongoing training and development.

Requirements

• High school diploma or equivalent.
• Minimum 6 months of customer service experience.
• Proven verbal and interpersonal communication skills.
• Exceptional customer service skills.
• Strong organizational and time management skills.
• Proficiency with internet user-level technology.
• Bilingual skills preferred based on branch needs.
• Ability to stand for long periods.
• Prolonged use of hands and fingers.
• Able to lift objects weighing 5lbs – 30lbs.

Benefits

• Competitive pay based on experience.
• Medical and retirement benefits offered.
• Forty hours of paid volunteer time each year.
• Support for employee growth and development.
• Commitment to a drug-free workplace.
• Equal employment opportunities provided.
• Engagement in community service initiatives.
• Access to a supportive work environment.
• Comprehensive training programs available.
• Values-driven company culture.