Part-Time Teller - Remote

Overview

The Part-Time Teller specializes in enhancing the branch customer experience through various financial transactions and digital engagement.

In Short

• Provide exceptional service to branch customers.
• Process a variety of financial transactions accurately.
• Educate customers on self-service opportunities.
• Engage in lobby management and greet customers.
• Handle escalated account service issues.
• Complete branch-related operational activities.
• Adhere to compliance and operational risk controls.
• Maintain internal control standards.
• Stay current on operational changes.
• Exemplify empathy and customer centricity.

Requirements

• High school diploma or equivalent (GED).
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Well-organized with strong time management skills.
• Proficient with internet user-level technology.
• Bilingual based on branch needs (preferred).
• Ability to stand for long periods.
• Ability to lift objects weighing 5lbs – 30lbs.
• Ability to interact with customers face to face.
• Proven ability to demonstrate exceptional customer service.

Benefits

• Competitive pay range.
• Medical and retirement benefits.
• Forty hours of paid volunteer time each year.
• Support for employee growth and development.
• Commitment to diversity and equal employment opportunities.