Loss Mitigation Underwriter I - Remote

Overview

This position is responsible for submitting loan modification workups for the entire waterfall of investor workout options.

In Short

• Understand investor’s waterfall and required documents for loss mitigation.
• Communicate with customers, real estate agents, and attorneys to negotiate short sale settlement offers.
• Manage and monitor account portfolio to ensure compliance with banking policies.
• Assess property value and variance between appraised properties and offers.
• Review tax returns, income statements, pay stubs, credit reports, and financial documents.
• Determine suitable repayment options and calculate loan modification terms.
• Prepare workout summaries for management approval.
• Communicate with various stakeholders to gather information and resolve account complications.
• Adhere to compliance and operational risk controls.
• Complete other related duties as assigned.

Requirements

• 3 years’ higher education and/or experience, including 1 year in collections or underwriting.
• Effective and professional communication skills.
• Excellent customer service skills.
• Proficiency with word processing and spreadsheet software.
• Bachelor’s degree preferred.
• Paralegal certification or experience preferred.
• Mortgage collections experience preferred.
• Knowledge of M&T systems preferred.

Benefits

• Competitive pay and benefits.
• Forty hours of paid volunteer time each year.
• Support for employee growth and development.
• Commitment to a diverse and inclusive workplace.
• Opportunity to make a difference in communities served.