Lockbox Analyst (Treasury Management Services) - Remote

Overview

As a Lockbox Analyst in Treasury Management Services, you will configure and support key receivables products, ensuring accurate and efficient payment processing for clients.

In Short

• Configure custom lockbox solutions based on client requirements.
• Participate in client calls for requirements gathering and support.
• Develop and execute test scripts for system validation.
• Troubleshoot hardware and software issues.
• Provide second-level technical support for escalated issues.
• Maintain documentation using tools like Excel and SharePoint.
• Collaborate with internal teams on system enhancements.
• Work in a team that values innovation and customer success.
• Opportunity to grow technical skills and make an impact.
• 100% onsite position in Baltimore, MD.

Requirements

• Bachelor’s degree or equivalent work experience.
• 2+ years in a technical, analytical, or systems-focused role.
• Strong proficiency in Excel and comfort with SharePoint.
• Ability to apply logical thinking in software configuration.
• Experience with system testing and validation.
• Strong communication skills for client interaction.
• Collaborative mindset and creative problem-solving skills.
• Familiarity with payment systems like ACH or wires is a plus.
• Experience in treasury management or financial systems preferred.

Benefits

• Competitive and market-informed pay.
• Comprehensive benefits including medical and retirement.
• Forty hours of paid volunteer time each year.
• Support for growth and development of team members.
• Collaborative and innovative work environment.
• Commitment to community and customer relationships.
• Equal employment opportunities for all applicants.
• Policies promoting a drug-free workplace.