Float Teller - Remote

Overview

As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.

In Short

• Process a variety of financial transactions accurately and efficiently.
• Travel frequently to different branches within a designated area.
• Adhere to established customer service standards.
• Educate customers through digital demonstrations.
• Engage in lobby management and proactively address customer needs.
• Accurately balance and process customer transactions.
• Handle escalated account services issues until resolution.
• Complete branch-related operational activities.
• Adhere to compliance and operational risk controls.
• Promote an environment that supports belonging.

Requirements

• High school diploma or equivalent (GED).
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Ability to travel between branches as needed.
• Well-organized with proven time management skills.
• Proficient with internet user-level technology.
• Bilingual based on branch needs preferred.
• Ability to stand for long periods and lift light to heavy objects.
• Ability to read fine print.
• Empathy and customer centricity.

Benefits

• Competitive pay and benefits.
• Paid volunteer time each year.
• Support for growth and development of team members.
• Commitment to fair and competitive pay.
• Opportunity to make a difference in communities.