Float Teller - Remote

Overview

As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.

In Short

• Provide exceptional service to branch customers.
• Process a variety of financial transactions accurately.
• Travel between branches as needed.
• Engage in lobby management and customer interactions.
• Educate customers on self-service opportunities.
• Handle escalated account service issues.
• Complete branch-related operational activities.
• Adhere to compliance and operational risk controls.
• Maintain internal control standards.
• Support the company’s culture and brand.

Requirements

• High school diploma or equivalent.
• Minimum of 6 months customer service experience.
• Ability to travel between branches.
• Proven verbal and interpersonal communication skills.
• Exceptional customer service abilities.
• Well-organized with strong time management skills.
• Proficient with internet user-level technology.
• Bilingual preferred based on branch needs.
• Ability to stand for long periods.
• Ability to lift light to heavy objects.

Benefits

• Competitive pay.
• Medical and retirement benefits.
• Forty hours of paid volunteer time each year.
• Commitment to fair employment practices.
• Supportive work culture.