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Banking Services Operations Associate II - Records & Retention - Remote

Posted 22 hours ago
All others
Full Time
NY, USA
$18.00 - $25.76/hour

Overview

This position involves fulfilling and assisting with coordination of requests for filing and retrieving loan folders and documents for various types of loans including Commercial, Consumer and Residential Mortgage loans.

In Short

  • Process document retrieval requests for business partners and external customers.
  • Scan and image documents accurately.
  • Package and send loan folders/documents via postal delivery.
  • Track and manage loan folders/documents in storage.
  • Contact prior servicers for loan documentation as needed.
  • Adhere to confidentiality and risk management standards.
  • Provide documentation support for loan acquisitions and transfers.
  • Complete file room duties as assigned.
  • Maintain internal control standards.
  • Support an inclusive environment reflecting the M&T Bank brand.

Requirements

  • High school diploma or equivalent (GED).
  • Minimum of 1 year’s work experience required.
  • Preferred: 2 years’ relevant work experience.
  • Ability to lift up to 25 pounds.

Benefits

  • Competitive pay range.
  • Opportunities for community involvement.
  • Comprehensive medical and retirement benefits.
  • Paid volunteer time each year.

M.A.T.T.C

Manufacturers and Traders Trust Co

Manufacturers and Traders Trust Co, commonly known as M&T Bank, is a financial holding company headquartered in Buffalo, New York. With a legacy spanning over 165 years, M&T Bank is dedicated to making a positive impact in the lives of individuals and the communities it serves. The bank combines traditional banking services with wealth management and institutional capabilities through its affiliates, including Wilmington Trust. M&T Bank operates a vast network of over 1,000 branches and 2,200 ATMs across 12 states, from Maine to Virginia and Washington, D.C. The company prides itself on building long-lasting relationships with customers while maintaining a commitment to integrity, collaboration, and community involvement. As an employer, M&T Bank offers competitive benefits and fosters a culture of growth and development for its employees.

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