Solutions Consultant - Remote

Overview

The Solutions Consultant is the technical, customer-facing product expert at magicplan, responsible for guiding new customers through onboarding and early activation. Your goal is to help customers quickly reach clear, measurable business value by embedding magicplan into their real-world restoration workflows.

In Short

• 3+ years of experience in SaaS as a Solutions Consultant, Implementation Specialist, Solutions Architect, or similar role.
• Strong technical aptitude to translate product capabilities into business value.
• Deep knowledge of the restoration industry is a plus.
• Confident communicator, comfortable leading customer calls and training sessions.
• Collaborative, able to work closely with various teams.
• Comfortable operating in ambiguity and making prioritization decisions.
• Highly organized, able to manage competing priorities.
• Fluency in English, both written and spoken.

Requirements

• Bachelor’s Degree or equivalent experience required.
• Experience with CRM and remote communication tools (e.g., HubSpot, Aircall, Google Suite, Slack, ClickUp).

Benefits

• Competitive compensation with base salary, bonus, and commission opportunities.
• 401k with employer match for long-term security.
• Comprehensive health coverage including medical, dental, and vision.
• Great work-life balance.
• 20 vacation days plus 11 federal holidays.
• Flexibility and autonomy in a remote work culture.
• Dedicated time and budget for personal and professional growth.