Care Coordinator (Contract) - Bilingual (English & Spanish) - Remote

Overview

Mae is looking for a Care Coordinator who is passionate about maternal health equity to support Medicaid payer pilots and member level engagement to address the growing disparity in Black maternal health outcomes.

In Short

• Conduct needs assessments and screeners including various parameters.
• Utilize influencing/motivational skills for member engagement.
• Help members participate in healthcare decision-making.
• Advocate for members' care needs and address gaps.
• Manage care plans and referrals with payer teams.
• Communicate with members via phone and email.
• Promote appropriate use of benefits among members.
• Identify and escalate quality of care issues.
• Facilitate a team approach to member care.
• Identify high-risk factors impacting member outcomes.

Requirements

• Highly organized and able to manage multiple workstreams.
• 3-5 years experience in social work, nursing, or healthcare.
• Knowledge of referral coordination to resources.
• Experience in relationship management.
• Strong communication and presentation skills.
• Birthwork/Doula experience is a plus.
• Bilingual (English & Spanish).

Benefits

• This is a contract (1099) position.
• 40 hrs/weekly, Monday – Friday with flexible hours.
• Occasional evening hours may be required.