Patient Enrollment Coordinator - Remote

Overview

The Patient Enrollment Coordinator position is an entry level role focused on the recruitment of study participants for clinical research studies, providing opportunities for career development within the Patient Enrollment Department.

In Short

• Remote position with significant career growth opportunities.
• Responsible for enrolling patients/study participants for clinical research.
• Initiate contact with potential study participants from various lead sources.
• Conduct phone-based pre-screening interviews to assess eligibility.
• Provide detailed study information and answer patient inquiries.
• Maintain compliance with HIPAA and other regulatory guidelines.
• Track and report data on patient enrollment outcomes.
• Participate in patient enrollment and staff meetings.
• Record patient information in compliance with standardized processes.
• Deliver outstanding customer service during every interaction.

Requirements

• High school diploma or equivalent required; higher education preferred.
• 1 year of customer service or call center experience required.
• Previous medical experience preferred (e.g., medical assistant, nurse).
• Bilingual in English and Spanish preferred.
• Strong communication skills and attention to detail.
• Ability to learn and communicate complex information clearly.
• Demonstrated capacity to learn new software and technology.

Benefits

• Competitive wages and benefits package.
• 401(k) with matching.
• Health, dental, and vision insurance.
• Disability and life insurance.
• Paid time off and flexible spending account.
• Employee assistance program.