Associate Director, Qualitative Research - Remote

Overview

The Associate Director of Qualitative Research will manage a Client service Team, providing leadership, coaching, and ensuring timely project completion within budget.

In Short

• Manage and mentor team members while monitoring KPIs.
• Oversee project escalations to ensure timely completion.
• Collaborate with senior management to improve processes.
• Ensure quality of data collection for team projects.
• Monitor billing processes to ensure profitability.
• Support development of best practices for client service.
• Execute improvement plans for allocated accounts.
• Train new team members and assess training needs.
• Approve leave and expense reports for direct reports.

Requirements

• Bachelor’s degree or equivalent work experience preferred.
• 5+ years in Qualitative Market Research.
• 3+ years of project management experience.
• 2+ years in healthcare-focused Market Research.
• 1+ year of managing employees preferred.
• Experience with complex market research projects preferred.

Benefits

• Work in a leading global company in healthcare research.
• Opportunity for professional development and mentorship.
• Collaborative and supportive team environment.
• Engage with international clients and projects.