BMC Helix System Administrator - Remote

Overview

As a BMC Helix System Administrator - Remote at Müller's Solutions, you will play a crucial role in managing and maintaining the BMC Helix platform to ensure it's optimized for our organizational needs.

In Short

• Install, configure, and maintain BMC Helix applications and modules based on business requirements.
• Troubleshoot and resolve issues related to BMC Helix functionality and performance.
• Manage system integrations, developing and maintaining workflows and automated processes.
• Provide technical assistance and training to users regarding BMC Helix functionalities and best practices.
• Monitor system performance and troubleshoot to ensure optimal operation and availability.
• Collaborate with cross-functional teams to gather requirements and implement changes to streamline IT operations.
• Document processes, solutions, and system changes for compliance and future reference.
• Stay current with BMC Helix updates and best practices to ensure the platform's capabilities are fully utilized.

Requirements

• Experience with BMC Helix platform.
• Strong troubleshooting skills.
• Ability to manage system integrations.
• Technical training skills.
• Knowledge of IT Service Management processes.
• Documentation skills.
• Familiarity with system performance monitoring.

Benefits

• Remote work flexibility.
• Opportunities for professional development.
• Collaborative work environment.
• Competitive salary.