Customer Care Representative - Remote

Overview

The Customer Care Representative at Lineage Logistics plays a vital role in the food supply chain, ensuring efficient communication and support to customers while contributing to the company’s mission of transforming the food supply chain.

In Short

• Be a critical link in the food supply chain.
• Support customers and address their inquiries.
• Work in a collaborative team environment.
• Participate in skills training and development opportunities.
• Access to a 24/7 employee assistance phone line.
• Enjoy competitive rates of pay and generous financial rewards.
• Benefit from recognition schemes for hard work.
• Contribute to a fun and social workplace culture.
• Engage in a purpose-driven role focused on sustainability.
• Opportunity for career growth within a global company.

Requirements

• Strong communication skills.
• Ability to solve problems effectively.
• Experience in customer service preferred.
• Team-oriented mindset.
• Willingness to learn and grow professionally.
• Adaptability in a fast-paced environment.
• Commitment to the company's values and mission.
• Ability to work remotely and independently.
• Passion for making a positive impact.
• Experience in logistics or supply chain is a plus.

Benefits

• Competitive pay rates.
• Paid time off.
• Skills training and career development.
• Generous financial rewards for referrals.
• Recognition for hard work.
• Cycle-to-work scheme.
• Preferential rates for loans and savings.
• Comprehensive protective equipment provided.
• Access to confidential counselling and advice.
• Supportive and enjoyable team environment.