Scheduling Representative - Remote

Overview

Join Loadsmart, a hyper-growth logistics tech company, as a Scheduling Representative, where you will coordinate customer shipments to enhance service experience in a tech-driven environment.

In Short

• Schedule appointments via email, phone, or customer TMS.
• Collaborate with teams to ensure smooth delivery processes.
• Enhance customer scheduling processes with the Customer Sales team.
• Optimize loads with the Carrier Sales team.
• Handle challenging requests and know when to escalate.

Requirements

• 6+ months of logistics/brokerage experience required.
• Experience in high-volume scheduling in a fast-paced environment.
• Proven ability to maintain high levels of customer service.
• Fluent in English with strong communication skills.
• Familiarity with USA geography.
• Go-getter attitude with problem-solving skills.

Benefits

• Competitive base salaries.
• Unlimited PTO and sick days.
• Signing bonus for home office setup.