Service Account Manager for Wallonia - Remote

Overview

The Service Account Manager for Wallonia is responsible for identifying customer needs and providing technical solutions, ensuring the safe and efficient use of loading bridges and industrial doors.

In Short

• Conducting commercial discussions and inspections of dock equipment and industrial doors.
• Building new relationships and driving commercial growth in the region.
• Maintaining existing customer relationships while expanding the region.
• Preparing quotes with support from the internal team.
• Collaborating closely with experienced technicians for reliable technical information.
• Working independently while managing service and growth in the region.
• Traveling frequently within Wallonia.
• Providing strong technical support and resources from the team.
• Ensuring customer satisfaction with high first-fix rates.
• Opportunity to develop Wallonia into a mature service region.

Requirements

• Residence in Wallonia and fluency in French and Dutch.
• Experience in dock equipment, industrial doors, or a similar technical service environment.
• Ability to conduct measurements and assess situations independently.
• Experience in technical service or technical sales.
• Initiative and ability to work independently.
• Willingness to travel extensively within Wallonia.
• Preferred experience with Salesforce.
• Possibly existing network in industry, logistics, food, or pharma.
• Industry experience is a plus.

Benefits

• Attractive compensation model with fixed and variable components.
• Guaranteed target contribution for the first six months.
• Company car, laptop, and phone.
• Meal vouchers and net expense reimbursement.
• Health insurance and group insurance.
• 12 additional vacation days.
• Bicycle lease via salary.
• Support from experienced technicians and a strong internal team.
• Opportunity to develop Wallonia into a mature region.