Digital Marketing Account Manager - Remote

Overview

The Account Manager is accountable for managing and strengthening relationships with our enterprise/multi-channel clients. With the ultimate goal of bringing new client ideas and solutions, the focus is to exceed client expectations through management, oversight, and execution across several digital channels (paid search, social, display, search engine optimization, email, and web).

In Short

• Manage and strengthen relationships with enterprise/multi-channel clients
• Exceed client expectations through management and execution
• Act as the liaison between clients and internal teams
• Focus on improving client satisfaction and retention
• Track and manage contract renewals and upsells
• Collaborate and provide strategic support cross-functionally
• Self-driven and passionate about driving initiatives forward
• Engage with clients to help their businesses succeed
• Find solutions even in unstructured circumstances

Requirements

• Experience in account management or client relations
• Strong communication skills
• Ability to manage multiple projects
• Knowledge of digital marketing channels
• Strategic thinking and problem-solving skills

Benefits

• Opportunity to work with enterprise clients
• Dynamic work environment
• Potential for career growth
• Flexible working arrangements