LMS Administrator - Remote

Overview

As an LMS Administrator at TaskUs, you will manage the LMS user experience and ensure compliance while providing support to users with LMS issues.

In Short

• Manage the LMS user experience and ensure compliance.
• Generate reports and maintain the compliance dashboard.
• Coordinate with departments to increase compliance.
• Monitor LMS enrollments and create/assign courses.
• Conduct alpha and beta testing for LMS tools.
• Interact with developers and stakeholders to troubleshoot issues.
• Maintain the course structure and upload course content.
• Create and maintain dashboards for compliance reports.
• Review SCORM packages for functionality.
• Support a culture of continuous improvement and user satisfaction.

Requirements

• Degree in L&D systems, Computer Science, or related field.
• 1-2 years of customer service or technical support experience.
• Experience managing a Learning Management System, preferably Moodle.
• Strong communication and presentation skills.
• Proficient in G-Suite Applications or Microsoft Office.
• Strong organizational and problem-solving skills.
• Attention to detail in data review.
• Knowledge of learning theories and methodologies is a plus.
• Ability to work independently and as part of a team.
• Technical literacy with new software and tools.

Benefits

• Competitive industry salaries.
• Comprehensive benefits packages.
• Support for professional growth and internal mobility.
• Inclusive and equitable workplace culture.
• Commitment to employee well-being.