Site Reliability Engineer - III - Remote

Overview

LivePerson is looking for a Site Reliability/DevOps Engineer III for the GPT (Global Product & Technology) Division. You will be part of the LivePerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

In Short

• Lead a team to ensure product high uptime and reliability 24x7.
• Give technical leadership and support to your team and stakeholders such as development teams, data team, and leadership.
• Being hands-on with your team on day to day operations of cloud environments, Kubernetes platform, data and messaging platform, and security/compliance.

Requirements

• Minimum 8+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc).
• Strong verbal and written communication skills, proficient in collaborating with various stakeholders.
• Solid hands-on experience and understanding of system architecture.
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like Puppet, OpsCode Chef, Ansible, etc.
• Strong experience in Terraform, CloudFormation or other IAC.
• Strong experienced in SQL (including DDL and complex queries) and managing SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others.
• Strong experienced working in the Kubernetes platform and Helm.
• Strong experience working in a microservices architecture using a message bus such as Kafka and Pulsar.
• Experience in monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty.
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance.
• Experience with GPT or other LLMs a strong advantage.

Benefits

• Health: Medical, Dental, and Vision.
• Time away: Vacation and holidays.
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer.