Manager, Partner Business Operations - Remote

Overview

LivePerson is seeking a highly analytical and collaborative Partner Business Operations Manager to support the operational excellence of our Partner Always go-to-market strategy. Reporting to the Vice President of GTM Strategy, Strategic Operations, and Sales Acceleration, this role will work closely with the SVP of Global Partnerships to deliver data-driven insights, optimize processes, and drive strategic planning for LivePerson’s partner ecosystem. The ideal candidate will have a strong background in data analytics, Salesforce, Power BI, and operational execution.

In Short

• Provide partner-specific data insights, reporting, and dashboards.
• Analyze trends and develop actionable recommendations.
• Support partner forecasting processes.
• Create predictive models for partner revenue potential.
• Evaluate and implement tools for partner operations.
• Collaborate on strategic initiatives and quarterly business reviews.
• Oversee run-the-business support for partner operations.
• Partner with various teams to align operational strategies.
• Continuously refine and optimize partner operations processes.
• Identify and implement process improvements.

Requirements

• 5+ years of experience in business operations or sales operations.
• Proven ability to work with large datasets.
• Experience with partner/channel operations in a global organization.
• Strong project management skills.
• Expertise in Salesforce and Power BI.
• Proficiency in data analysis tools.
• Exceptional analytical and problem-solving abilities.
• Strong written and verbal communication skills.
• Bachelor’s degree in Business, Analytics, or related field.

Benefits

• Health insurance and wellbeing resources.
• Flexible time off with manager approval.
• 401K and financial benefits.
• Parental leave and maternity support.
• Tuition reimbursement and professional development resources.
• 24/7 access to professional counselors.
• Exclusive perks and discounts.