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Manager, Partner Business Operations - Remote

Posted 6 weeks ago

Overview

LivePerson is seeking a highly analytical and collaborative Partner Business Operations Manager to support the operational excellence of our Partner Always go-to-market strategy. Reporting to the Vice President of GTM Strategy, Strategic Operations, and Sales Acceleration, this role will work closely with the SVP of Global Partnerships to deliver data-driven insights, optimize processes, and drive strategic planning for LivePerson’s partner ecosystem. The ideal candidate will have a strong background in data analytics, Salesforce, Power BI, and operational execution.

In Short

  • Provide partner-specific data insights, reporting, and dashboards.
  • Analyze trends and develop actionable recommendations.
  • Support partner forecasting processes.
  • Create predictive models for partner revenue potential.
  • Evaluate and implement tools for partner operations.
  • Collaborate on strategic initiatives and quarterly business reviews.
  • Oversee run-the-business support for partner operations.
  • Partner with various teams to align operational strategies.
  • Continuously refine and optimize partner operations processes.
  • Identify and implement process improvements.

Requirements

  • 5+ years of experience in business operations or sales operations.
  • Proven ability to work with large datasets.
  • Experience with partner/channel operations in a global organization.
  • Strong project management skills.
  • Expertise in Salesforce and Power BI.
  • Proficiency in data analysis tools.
  • Exceptional analytical and problem-solving abilities.
  • Strong written and verbal communication skills.
  • Bachelor’s degree in Business, Analytics, or related field.

Benefits

  • Health insurance and wellbeing resources.
  • Flexible time off with manager approval.
  • 401K and financial benefits.
  • Parental leave and maternity support.
  • Tuition reimbursement and professional development resources.
  • 24/7 access to professional counselors.
  • Exclusive perks and discounts.

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