Business Operations Manager - Remote

Overview

As the Business Operations Manager at ImPACT Applications, you will play a critical role in driving efficiency, scalability, and growth across the business.

In Short

• Lead strategic initiatives to enhance customer retention.
• Optimize product adoption.
• Implement automation to improve business processes.
• Develop and execute a scalable digital engagement strategy.
• Focus on increasing retention and product adoption in the first year.
• Drive high-impact operational priorities beyond year one.
• Leverage data and process improvements.
• Support Sales, Customer Success, Support, and Operations.
• Achieve long-term business objectives.

Requirements

• Experience in business operations management.
• Strong analytical and data-driven decision-making skills.
• Proven track record in enhancing customer engagement.
• Ability to implement process improvements effectively.
• Excellent communication and leadership skills.

Benefits

• Opportunity to drive significant impact within the organization.
• Work in a remote environment.
• Collaborate with cross-functional teams.
• Professional development opportunities.
• Competitive compensation and benefits.