Seasonal Book Fair Support Associate - Remote

Overview

The Seasonal Book Fair Support Associate will play a key role in ensuring the success of book fairs by providing exceptional customer service, assisting in order entry, and coordinating with various departments.

In Short

• Provide customer service via phone and email.
• Assist in entering book orders for schools.
• Coordinate with departments for successful book fairs.
• Work independently and as part of a team.
• Utilize Google Sheets and Salesforce.
• Check in with school contacts for support.
• Update CRM with customer inquiries.
• Organize work to prioritize tasks effectively.
• Flexibility to adapt to changing tasks.
• Opportunity for future seasonal employment.

Requirements

• Excellent communication and interpersonal skills.
• Attention to detail and accuracy.
• Ability to prioritize and multitask.
• Experience answering phones and emails.
• Strong organizational skills.

Benefits

• Part of a mission-driven company.
• Ongoing professional development opportunities.
• Flexible and supportive work environment.
• Competitive compensation and benefits packages.
• Culture of inclusion and connectedness.