(Sr.) Director of eCommerce - Remote

Overview

The (Sr.) Director, E-commerce position is a full-time remote role offering a competitive salary of $180K to $220K as well as a comprehensive performance based bonus package based on experience and geographic location. In this role you'll spearhead our eCommerce strategy, with a focus on accelerating revenue growth, optimizing the end-to-end customer journey, and enhancing conversion across all digital touchpoints.

In Short

• Develop and execute the overarching eCommerce strategy.
• Lead initiatives to refine the digital customer experience.
• Design and implement strategies for cross-sell and upsell opportunities.
• Leverage advanced analytics and web tracking tools.
• Champion experimentation and lead conversion rate optimization initiatives.
• Partner with Product, Engineering, Performance Marketing, and Sales teams.
• Drive customer lifecycle strategy through email nurture programs.
• Provide strategic direction and mentorship to eCommerce teams.
• Manage the employee life cycle and foster a positive environment.
• Occasional travel required.

Requirements

• Bachelor’s degree in Marketing, Business, Computer Science, or related field.
• 10+ years of progressive eCommerce and CRO experience.
• Proven success in leading eCommerce operations.
• Expertise in advanced web analytics and testing tools.
• Deep understanding of UX/UI principles and web development frameworks.
• Experience with CRM and marketing automation platforms.
• Experience managing eCommerce platforms.
• Strong strategic thinking and digital strategy translation skills.
• Demonstrated ability to lead cross-functional initiatives.
• Exceptional communication and leadership skills.

Benefits

• Excellent employer-paid benefits options.
• Traditional and Roth 401k with company matching.
• Fun employer-sponsored events.
• A collaborative team culture.
• Consistent/set work hours.
• Challenging non-redundant daily duties.
• A voice in how things get done.
• Access to ongoing training.