Team Lead Operations - Exam Planning - Remote

Overview

The Team Lead Operations - Exam Planning will ensure that B2 language exams and other necessary tests are organized efficiently, leading a motivated team and optimizing processes.

In Short

• Lead the planning and organization of language exams.
• Oversee student support and exam coordination.
• Implement process optimizations for efficiency.
• Collaborate with internal and external stakeholders.
• Develop and coach team members.
• Ensure compliance with internal and external guidelines.
• Utilize data analysis tools for performance tracking.
• Communicate effectively with all parties involved.
• Manage logistics for testing and examination.
• Foster a positive team culture and environment.

Requirements

• At least 3 years of experience in team leadership.
• Fluent in German (C1/C2) and very good English (C1).
• Strong organizational skills.
• Experience in managing complex projects.
• Leadership and coaching experience.
• Proficient in data analysis tools.
• Ability to analyze productivity data.
• Experience in stakeholder management.

Benefits

• Transparent communication and approachable leaders.
• Team-building events and activities.
• Inclusive work environment with a passion for languages.
• Structured onboarding process for new hires.
• Opportunity to work from home or in the Berlin office.
• Learning and development opportunities.
• Free access to language courses.
• Mental health programs.
• 30 vacation days per year.
• Flexible working hours.