Account Manager - Remote

Overview

As an Account Manager at Lillio, you will empower Early Childhood Educators and influence learning outcomes for children aged zero to five, working in a fast-paced, high-growth environment.

In Short

• Serve as the primary point of contact for assigned accounts.
• Address customer inquiries and provide expert advice.
• Identify opportunities for upselling within existing accounts.
• Manage a portfolio of roughly 200 customers.
• Consistently meet individual and team sales targets.
• Collaborate with sales, product, and marketing teams.
• Collect customer feedback for product improvement.
• Maintain detailed records using CRM tools.

Requirements

• 2+ years in account management or customer success.
• Strong sales and negotiation skills.
• Self-motivated and proactive.
• Excellent verbal and written communication skills.
• Problem-solving abilities with a customer-first mentality.
• Tech-savvy with CRM and SaaS experience.
• Strong organizational skills.
• Bachelor’s Degree or equivalent experience.

Benefits

• Opportunity to make an impact in early childhood education.
• Collaborative and supportive team environment.
• Continuous professional development.
• Work with a mission-driven company.