Part-Time Customer Service Associate - Remote

Overview

We’re looking for a part-time team member to support our distribution customer service and quotation efforts in a fast-paced, detail-driven environment.

In Short

• Enter and review orders through manual data entry and/or system-generated uploads
• Provide accurate quotes for simple fixture, lamp and ballast requests
• Communicate lead times, tracking updates, and order details to sales reps, distributors, and manufacturers
• Deliver excellent customer service—digitally and by phone
• Maintain organized job files and monitor quote request activity
• Collaborate with sales team members
• Perform general administrative tasks as needed

Requirements

• A high school diploma or equivalent
• At least 2 years of experience in customer service, quotations, and/or administrative duties
• Proficiency with Microsoft Office programs and ERP software
• The ability to work independently and prioritize assignments

Benefits

• Opportunity to work in a hybrid role
• Potential to expand responsibilities based on team needs