Director of Admissions - Remote

Overview

The Director of Admissions at Lightfully Behavioral Health is responsible for overseeing the admissions department, guiding clients through the admissions process, and ensuring a high level of service and care.

In Short

• Oversee the admissions department and manage staff.
• Guide clients through the admissions process.
• Ensure top-tier concierge service for potential clients.
• Analyze admissions performance and communicate updates.
• Participate in strategic meetings to align admissions with operational priorities.
• Provide training and coaching to admissions staff.
• Manage day-to-day operations of the admissions department.
• Serve as the point of contact for high-acuity family cases.
• Collaborate with legal and clinical stakeholders.
• Ensure adherence to quality and regulatory standards.

Requirements

• Bachelor’s degree or related experience.
• 5+ years of admissions or sales experience in healthcare.
• Proficiency in database software and word processing.
• Experience with CRM systems, preferably Salesforce.
• Strong communication and customer service skills.
• Attention to detail and ability to multi-task.

Benefits

• Competitive compensation.
• Medical, dental, and vision insurance.
• Paid time off.
• Self-care days.
• 401(k) plan.
• Continuing education and professional development opportunities.
• Employee assistance program (EAP).
• A supportive, mission-driven culture.