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Admissions Director - Remote

Posted 7 weeks ago

Overview

The Admissions Director is responsible for managing the day-to-day operations of the clinical intake team and ensuring the process for new patient admissions is efficient and expeditious.

In Short

  • Lead the daily operations of the Intake team across multiple facilities.
  • Support the admission process and identify needs for each site.
  • Ensure proper staffing model across all locations.
  • Facilitate process improvement work through leading projects.
  • Ensure timely follow up for potential patients seeking care.
  • Develop and maintain good working relationships with leaders.
  • Motivate and lead the team to create a positive environment.
  • Resolve outstanding customer service issues.
  • Analyze and summarize productivity statistics.
  • Coordinate training of new hires and performance management.

Requirements

  • Master’s degree with licensure (ie. LCPC, LCSW), or licensed Psychologist.
  • Leadership experience preferably in Admissions/Intake.
  • Ability to self-motivate and remain on task.
  • Ability to pick up new systems quickly.
  • Commitment to company values.
  • Strong customer orientation and excellent customer service skills.
  • Strong Excel skills; PowerBI a plus.
  • Excellent interpersonal and communication skills.
  • Ability to motivate and create a positive team environment.

Benefits

  • Comprehensive medical/dental/vision plans.
  • 401k program with company matching.
  • Generous PTO including competitive parental leave.
  • Continuous training through CEU seminars.
  • Volunteering opportunities.

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